Housing Technology Conference 2026 brings landlords, digital leaders and suppliers together in Nottingham for three days of case studies, product demonstrations and honest conversation about what is actually working across the sector.
Chief executives, IT and digital directors, transformation leads, asset and repairs managers, and anyone responsible for the systems that keep homes safe, tenancies running and residents informed.
Boxxe is a human-centred technology company delivering cloud, infrastructure and managed services to organisations across the public and housing sectors. It helps providers modernise legacy systems, strengthen cyber resilience and put secure, reliable digital foundations in place so they can focus on serving their communities.
Voicescape combines behavioural science with intelligent automation to help social landlords engage residents and reduce arrears. By reaching the right people at the right moment through the right channel, it improves income collection, tenancy sustainment and compliance while easing pressure on frontline housing teams.
Stonewater is one of England’s largest social housing providers, owning and managing around 38,000 homes for over 78,000 customers. Driven by a vision that everyone should have the opportunity to have a place they can call home, it delivers affordable rented, shared ownership and supported housing across the country.
One of London’s largest housing associations, managing homes across the capital and the south east. Its technology programme centres on modernising repairs, asset data and the customer account.
A rural housing group operating across Herefordshire and Shropshire. Its IT function is known for its work on cyber resilience and for rebuilding services after a major security incident.
Parkside Housing Trust is an established housing association delivering safe, affordable homes to communities across the country. It combines a strong customer ethos with digital innovation to streamline repairs, lettings and income management. The organisation works closely with partners and residents, so that every customer has a place they are proud to call home.
Kingsway Housing Association owns and manages a large portfolio of affordable and supported housing for tens of thousands of residents. Its teams use insight and automation to raise service standards, prevent arrears and keep homes safe and well maintained. The organisation works closely with partners and residents, while investing in the long-term wellbeing of its neighbourhoods.
Greenfields Housing Association owns and manages a large portfolio of affordable and supported housing for tens of thousands of residents. Its teams use insight and automation to raise service standards, prevent arrears and keep homes safe and well maintained. The organisation works closely with partners and residents, while investing in the long-term wellbeing of its neighbourhoods.
Digital Transformation
Digital transformation in social housing is less about technology and more about the people it serves. The challenge is rarely the technology itself; it is the change of…
Digital Transformation
Digital transformation in social housing is less about technology and more about the people it serves. Frontline teams should be involved from day one, because they understand the…
Digital Transformation
Digital transformation in social housing is less about technology and more about the people it serves. Return on investment shows up in fewer missed appointments, quicker resolutions and…
Digital Transformation
Digital transformation in social housing is less about technology and more about the people it serves. Early adopters report that starting small and measuring outcomes beats a big-bang…
Keynote Speaker
Head of Tenant Engagement, Lakeside Homes
Keynote Speaker
Paul Underwood
Head of Tenant Engagement, Lakeside Homes
Paul Underwood is head of tenant engagement at Lakeside Homes, working at the intersection of technology and social housing. With a strong focus on data-driven services, Paul helps the organisation modernise operations and improve outcomes for residents.
Workshop Lead
Chief Operating Officer, Hillcrest Homes
Workshop Lead
Rebecca Hayes
Chief Operating Officer, Hillcrest Homes
Rebecca Hayes is chief operating officer at Hillcrest Homes, working at the intersection of technology and social housing. With a strong focus on data-driven services, Rebecca helps the organisation modernise operations and improve outcomes for residents.
Workshop Lead
Head of Digital Transformation, Riverside Homes
Workshop Lead
Laura Bennett
Head of Digital Transformation, Riverside Homes
Laura Bennett is head of digital transformation at Riverside Homes, working at the intersection of technology and social housing. With a strong focus on data-driven services, Laura helps the organisation modernise operations and improve outcomes for residents.
Panel Speaker
Data Analytics Manager, Oakwood Housing Group
Panel Speaker
Hannah Coleman
Data Analytics Manager, Oakwood Housing Group
Hannah Coleman is data analytics manager at Oakwood Housing Group, working at the intersection of technology and social housing. With a strong focus on data-driven services, Hannah helps the organisation modernise operations and improve outcomes for residents.
Panel Speaker
Director of Technology, Bridgewater Housing Trust
Panel Speaker
Sophie Fletcher
Director of Technology, Bridgewater Housing Trust
Sophie Fletcher is director of technology at Bridgewater Housing Trust, working at the intersection of technology and social housing. With a strong focus on data-driven services, Sophie helps the organisation modernise operations and improve outcomes for residents.
Keynote Speaker
Head of Asset Management, Kingsway Housing Association
Keynote Speaker
Claire Gardner
Head of Asset Management, Kingsway Housing Association
Claire Gardner is head of asset management at Kingsway Housing Association, working at the intersection of technology and social housing. With a strong focus on data-driven services, Claire helps the organisation modernise operations and improve outcomes for residents.
Workshop Lead
Chief Information Officer, Greenfields Housing Association
Workshop Lead
Tom Harrington
Chief Information Officer, Greenfields Housing Association
Tom Harrington is chief information officer at Greenfields Housing Association, working at the intersection of technology and social housing. With a strong focus on data-driven services, Tom helps the organisation modernise operations and improve outcomes for residents.
Panel Speaker
Head of Customer Experience, Meadowbrook Housing Group
Panel Speaker
Charlotte Jennings
Head of Customer Experience, Meadowbrook Housing Group
Charlotte Jennings is head of customer experience at Meadowbrook Housing Group, working at the intersection of technology and social housing. With a strong focus on data-driven services, Charlotte helps the organisation modernise operations and improve outcomes for residents.
Workshop Lead
Director of Housing Services, Southbank Housing Trust
Workshop Lead
Amelia Knight
Director of Housing Services, Southbank Housing Trust
Amelia Knight is director of housing services at Southbank Housing Trust, working at the intersection of technology and social housing. With a strong focus on data-driven services, Amelia helps the organisation modernise operations and improve outcomes for residents.
Panel Speaker
Head of Repairs and Maintenance, Elmtree Housing Association
Panel Speaker
Olivia Lambert
Head of Repairs and Maintenance, Elmtree Housing Association
Olivia Lambert is head of repairs and maintenance at Elmtree Housing Association, working at the intersection of technology and social housing. With a strong focus on data-driven services, Olivia helps the organisation modernise operations and improve outcomes for residents.
Keynote Speaker
Director of Data and Insight, Northgate Housing Group
Keynote Speaker
Sarah Mitchell
Director of Data and Insight, Northgate Housing Group
Sarah Mitchell is director of data and insight at Northgate Housing Group, working at the intersection of technology and social housing. With a strong focus on data-driven services, Sarah helps the organisation modernise operations and improve outcomes for residents.
Panel Speaker
IT Programme Manager, Fairview Homes
Panel Speaker
Grace Morrison
IT Programme Manager, Fairview Homes
Grace Morrison is it programme manager at Fairview Homes, working at the intersection of technology and social housing. With a strong focus on data-driven services, Grace helps the organisation modernise operations and improve outcomes for residents.
Keynote Speaker
Head of Data Governance, Crownfield Housing Group
Keynote Speaker
Daniel Newman
Head of Data Governance, Crownfield Housing Group
Daniel Newman is head of data governance at Crownfield Housing Group, working at the intersection of technology and social housing. With a strong focus on data-driven services, Daniel helps the organisation modernise operations and improve outcomes for residents.
Panel Speaker
Director of Innovation, Parkside Housing Trust
Panel Speaker
Tom Osborne
Director of Innovation, Parkside Housing Trust
Tom Osborne is director of innovation at Parkside Housing Trust, working at the intersection of technology and social housing. With a strong focus on data-driven services, Tom helps the organisation modernise operations and improve outcomes for residents.
Panel Speaker
Chief Executive, Westgate Housing Association
Panel Speaker
James Palmer
Chief Executive, Westgate Housing Association
James Palmer is chief executive at Westgate Housing Association, working at the intersection of technology and social housing. With a strong focus on data-driven services, James helps the organisation modernise operations and improve outcomes for residents.
Workshop Lead
Head of Performance and Insight, Ashford Homes
Workshop Lead
Michael Quinn
Head of Performance and Insight, Ashford Homes
Michael Quinn is head of performance and insight at Ashford Homes, working at the intersection of technology and social housing. With a strong focus on data-driven services, Michael helps the organisation modernise operations and improve outcomes for residents.
Panel Speaker
Head of Business Intelligence, Metropolitan Housing Trust
Panel Speaker
Daniel Reeves
Head of Business Intelligence, Metropolitan Housing Trust
Daniel Reeves is head of business intelligence at Metropolitan Housing Trust, working at the intersection of technology and social housing. With a strong focus on data-driven services, Daniel helps the organisation modernise operations and improve outcomes for residents.
Panel Speaker
Systems Architect, Brookhaven Housing Group
Panel Speaker
David Reynolds
Systems Architect, Brookhaven Housing Group
David Reynolds is systems architect at Brookhaven Housing Group, working at the intersection of technology and social housing. With a strong focus on data-driven services, David helps the organisation modernise operations and improve outcomes for residents.
Panel Speaker
Head of Information Security, Clifton Housing Trust
Panel Speaker
Andrew Sinclair
Head of Information Security, Clifton Housing Trust
Andrew Sinclair is head of information security at Clifton Housing Trust, working at the intersection of technology and social housing. With a strong focus on data-driven services, Andrew helps the organisation modernise operations and improve outcomes for residents.
Keynote Speaker
Director of Corporate Services, Highfield Housing Association
Keynote Speaker
Mark Turner
Director of Corporate Services, Highfield Housing Association
Mark Turner is director of corporate services at Highfield Housing Association, working at the intersection of technology and social housing. With a strong focus on data-driven services, Mark helps the organisation modernise operations and improve outcomes for residents.
Collect your badge, pick up the programme and walk the exhibition floor before the opening keynote.
45 Mins
Networking
An opening view of the pressures shaping technology investment across the sector, from consumer standards to the cost of running ageing systems.
30 Mins
Keynote
A panel on carrying decades of housing management data forward without freezing every other digital project while you do it.
45 Mins
Panel
, ,
Tea, coffee and networking.
30 Mins
Break
A working session on requirements, procurement and the realistic implementation timeline nobody puts in the business case.
45 Mins
Workshop
Two providers walk through what self-service actually shifted for their contact centres, and what it did not.
60 Mins
Session
,
A slower start to day two, with the exhibition floor open from nine.
30 Mins
Networking
Why housing providers are being targeted, what a serious incident costs in service terms, and the questions boards should be asking.
30 Mins
Keynote
A panel on connecting housing, finance, repairs and asset systems incrementally, and on who owns the middle ground when it breaks.
45 Mins
Panel
, ,
Tea, coffee and networking.
30 Mins
Break
A practical look at where automated triage genuinely helps residents and where a person still has to pick up the phone.
45 Mins
Workshop
What changed when two landlords rebuilt their operative apps around the job rather than around the back-office record.
60 Mins
Session
,
Last chance to catch the suppliers before the exhibition closes at lunchtime.
30 Mins
Networking
A closing-day assessment of where the next three years of housing technology budget will earn its keep.
30 Mins
Keynote
A frank panel on frameworks, contract length and what a genuinely useful supplier relationship looks like after go-live.
45 Mins
Panel
, ,
Tea, coffee and networking.
30 Mins
Break
The awards presentation and closing drinks, recognising the projects and teams that moved the sector forward this year.
60 Mins
Awards
,
Keynote Speaker
Sarah Mitchell
Director of Data and Insight, Northgate Housing Group
Sarah Mitchell is director of data and insight at Northgate Housing Group, working at the intersection of technology and social housing. With a strong focus on data-driven services, Sarah helps the organisation modernise operations and improve outcomes for residents.
Panel Speaker
Daniel Reeves
Head of Business Intelligence, Metropolitan Housing Trust
Daniel Reeves is head of business intelligence at Metropolitan Housing Trust, working at the intersection of technology and social housing. With a strong focus on data-driven services, Daniel helps the organisation modernise operations and improve outcomes for residents.
Workshop Lead
Tom Harrington
Chief Information Officer, Greenfields Housing Association
Tom Harrington is chief information officer at Greenfields Housing Association, working at the intersection of technology and social housing. With a strong focus on data-driven services, Tom helps the organisation modernise operations and improve outcomes for residents.
Workshop Lead
Laura Bennett
Head of Digital Transformation, Riverside Homes
Laura Bennett is head of digital transformation at Riverside Homes, working at the intersection of technology and social housing. With a strong focus on data-driven services, Laura helps the organisation modernise operations and improve outcomes for residents.
Panel Speaker
Hannah Coleman
Data Analytics Manager, Oakwood Housing Group
Hannah Coleman is data analytics manager at Oakwood Housing Group, working at the intersection of technology and social housing. With a strong focus on data-driven services, Hannah helps the organisation modernise operations and improve outcomes for residents.
Panel Speaker
Sophie Fletcher
Director of Technology, Bridgewater Housing Trust
Sophie Fletcher is director of technology at Bridgewater Housing Trust, working at the intersection of technology and social housing. With a strong focus on data-driven services, Sophie helps the organisation modernise operations and improve outcomes for residents.
Keynote Speaker
Claire Gardner
Head of Asset Management, Kingsway Housing Association
Claire Gardner is head of asset management at Kingsway Housing Association, working at the intersection of technology and social housing. With a strong focus on data-driven services, Claire helps the organisation modernise operations and improve outcomes for residents.
Panel Speaker
Rebecca Hayes
Chief Operating Officer, Hillcrest Homes
Rebecca Hayes is chief operating officer at Hillcrest Homes, working at the intersection of technology and social housing. With a strong focus on data-driven services, Rebecca helps the organisation modernise operations and improve outcomes for residents.
Panel Speaker
Charlotte Jennings
Head of Customer Experience, Meadowbrook Housing Group
Charlotte Jennings is head of customer experience at Meadowbrook Housing Group, working at the intersection of technology and social housing. With a strong focus on data-driven services, Charlotte helps the organisation modernise operations and improve outcomes for residents.
Workshop Lead
Amelia Knight
Director of Housing Services, Southbank Housing Trust
Amelia Knight is director of housing services at Southbank Housing Trust, working at the intersection of technology and social housing. With a strong focus on data-driven services, Amelia helps the organisation modernise operations and improve outcomes for residents.
Panel Speaker
Olivia Lambert
Head of Repairs and Maintenance, Elmtree Housing Association
Olivia Lambert is head of repairs and maintenance at Elmtree Housing Association, working at the intersection of technology and social housing. With a strong focus on data-driven services, Olivia helps the organisation modernise operations and improve outcomes for residents.
Panel Speaker
Grace Morrison
IT Programme Manager, Fairview Homes
Grace Morrison is it programme manager at Fairview Homes, working at the intersection of technology and social housing. With a strong focus on data-driven services, Grace helps the organisation modernise operations and improve outcomes for residents.
Keynote Speaker
Daniel Newman
Head of Data Governance, Crownfield Housing Group
Daniel Newman is head of data governance at Crownfield Housing Group, working at the intersection of technology and social housing. With a strong focus on data-driven services, Daniel helps the organisation modernise operations and improve outcomes for residents.
Panel Speaker
Tom Osborne
Director of Innovation, Parkside Housing Trust
Tom Osborne is director of innovation at Parkside Housing Trust, working at the intersection of technology and social housing. With a strong focus on data-driven services, Tom helps the organisation modernise operations and improve outcomes for residents.
Panel Speaker
James Palmer
Chief Executive, Westgate Housing Association
James Palmer is chief executive at Westgate Housing Association, working at the intersection of technology and social housing. With a strong focus on data-driven services, James helps the organisation modernise operations and improve outcomes for residents.
Workshop Lead
Michael Quinn
Head of Performance and Insight, Ashford Homes
Michael Quinn is head of performance and insight at Ashford Homes, working at the intersection of technology and social housing. With a strong focus on data-driven services, Michael helps the organisation modernise operations and improve outcomes for residents.
Panel Speaker
David Reynolds
Systems Architect, Brookhaven Housing Group
David Reynolds is systems architect at Brookhaven Housing Group, working at the intersection of technology and social housing. With a strong focus on data-driven services, David helps the organisation modernise operations and improve outcomes for residents.
Panel Speaker
Andrew Sinclair
Head of Information Security, Clifton Housing Trust
Andrew Sinclair is head of information security at Clifton Housing Trust, working at the intersection of technology and social housing. With a strong focus on data-driven services, Andrew helps the organisation modernise operations and improve outcomes for residents.
Keynote Speaker
Mark Turner
Director of Corporate Services, Highfield Housing Association
Mark Turner is director of corporate services at Highfield Housing Association, working at the intersection of technology and social housing. With a strong focus on data-driven services, Mark helps the organisation modernise operations and improve outcomes for residents.
Panel Speaker
Paul Underwood
Head of Tenant Engagement, Lakeside Homes
Paul Underwood is head of tenant engagement at Lakeside Homes, working at the intersection of technology and social housing. With a strong focus on data-driven services, Paul helps the organisation modernise operations and improve outcomes for residents.
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