Data Matters brings housing providers together in Birmingham to look at the quality, ownership and governance of the information behind every repair, every compliance certificate and every regulatory return. This is a test.
Data and insight teams, compliance and asset managers, IT leads and the operational managers who depend on that reporting every week.
Mobysoft is the social housing sector’s leading predictive analytics partner, best known for RentSense. By turning everyday housing data into clear, prioritised actions, it helps landlords prevent arrears before they grow, protect tenancies and target support where it makes the greatest difference.
Kingsway Housing Association owns and manages a large portfolio of affordable and supported housing for tens of thousands of residents. Its teams use insight and automation to raise service standards, prevent arrears and keep homes safe and well maintained. The organisation works closely with partners and residents, while investing in the long-term wellbeing of its neighbourhoods.
Crownfield Housing Group is a forward-thinking social housing provider managing thousands of affordable homes across the region. With a focus on data-driven services, it invests in modern technology to improve repairs, allocations and tenancy support. The organisation works closely with partners and residents, helping residents and their communities to thrive.
Pay360 delivers secure, omnichannel payment technology trusted across the public and housing sectors. From rent and service charges to one-off bills, its flexible platform gives tenants frictionless ways to pay online, by app and by phone, while giving providers reliable, real-time control of their income.
One of the largest housing associations in the south of England, formed through merger and managing homes across London, the south east and the Isle of Wight. Accreditation-led assurance underpins its security programme.
Boxxe is a human-centred technology company delivering cloud, infrastructure and managed services to organisations across the public and housing sectors. It helps providers modernise legacy systems, strengthen cyber resilience and put secure, reliable digital foundations in place so they can focus on serving their communities.
Ashford Homes is a resident-focused housing provider committed to building thriving, sustainable neighbourhoods. By modernising legacy systems and joining up its data, it delivers faster, more reliable services to tenants. The organisation works closely with partners and residents, putting tenants at the heart of every decision it makes.
Brookhaven Housing Group is a forward-thinking social housing provider managing thousands of affordable homes across the region. With a focus on data-driven services, it invests in modern technology to improve repairs, allocations and tenancy support. The organisation works closely with partners and residents, helping residents and their communities to thrive.
A Northern Ireland housing association providing general needs, supported and sheltered homes. Its digital roadmap focuses on risk-led cyber security and on cutting the cost of legacy systems.
Civica builds software that powers efficient, people-centred public services, including housing management used by providers across the UK. Its connected solutions join up finance, repairs, allocations and tenancy management into seamless digital journeys that save time for staff and improve outcomes for residents.
testing
Data & Analytics
Good decisions in housing depend on trustworthy, joined-up data rather than gut feel. Frontline teams should be involved from day one, because they understand the workflows that any…
Digital Transformation
Digital transformation in social housing is less about technology and more about the people it serves. Vendors and providers increasingly work as partners, sharing roadmaps rather than a…
Data & Analytics
Good decisions in housing depend on trustworthy, joined-up data rather than gut feel. Vendors and providers increasingly work as partners, sharing roadmaps rather than a simple supplier relationship.
Housing Management Systems
The housing management system sits at the heart of a provider’s operations, touching almost every process. Early adopters report that starting small and measuring outcomes beats a big-bang…
Keynote Speaker
Director of Data and Insight, Northgate Housing Group
Keynote Speaker
Michael Palmer
Director of Data and Insight, Northgate Housing Group
Michael Palmer is director of data and insight at Northgate Housing Group, working at the intersection of technology and social housing. With a strong focus on data-driven services, Michael helps the organisation modernise operations and improve outcomes for residents.
Workshop Lead
Head of Repairs and Maintenance, Elmtree Housing Association
Workshop Lead
Sarah Chapman
Head of Repairs and Maintenance, Elmtree Housing Association
Sarah Chapman is head of repairs and maintenance at Elmtree Housing Association, working at the intersection of technology and social housing. With a strong focus on data-driven services, Sarah helps the organisation modernise operations and improve outcomes for residents.
Panel Speaker
Director of Corporate Services, Highfield Housing Association
Panel Speaker
Charlotte Gardner
Director of Corporate Services, Highfield Housing Association
Charlotte Gardner is director of corporate services at Highfield Housing Association, working at the intersection of technology and social housing. With a strong focus on data-driven services, Charlotte helps the organisation modernise operations and improve outcomes for residents.
Panel Speaker
Director of Housing Services, Southbank Housing Trust
Panel Speaker
Ryan Barker
Director of Housing Services, Southbank Housing Trust
Ryan Barker is director of housing services at Southbank Housing Trust, working at the intersection of technology and social housing. With a strong focus on data-driven services, Ryan helps the organisation modernise operations and improve outcomes for residents.
Panel Speaker
Head of Performance and Insight, Ashford Homes
Panel Speaker
Sophie Bennett
Head of Performance and Insight, Ashford Homes
Sophie Bennett is head of performance and insight at Ashford Homes, working at the intersection of technology and social housing. With a strong focus on data-driven services, Sophie helps the organisation modernise operations and improve outcomes for residents.
Panel Speaker
Systems Architect, Brookhaven Housing Group
Panel Speaker
Claire Coleman
Systems Architect, Brookhaven Housing Group
Claire Coleman is systems architect at Brookhaven Housing Group, working at the intersection of technology and social housing. With a strong focus on data-driven services, Claire helps the organisation modernise operations and improve outcomes for residents.
Workshop Lead
IT Programme Manager, Fairview Homes
Workshop Lead
Emily Dawson
IT Programme Manager, Fairview Homes
Emily Dawson is it programme manager at Fairview Homes, working at the intersection of technology and social housing. With a strong focus on data-driven services, Emily helps the organisation modernise operations and improve outcomes for residents.
Workshop Lead
Head of Information Security, Clifton Housing Trust
Workshop Lead
Rebecca Fletcher
Head of Information Security, Clifton Housing Trust
Rebecca Fletcher is head of information security at Clifton Housing Trust, working at the intersection of technology and social housing. With a strong focus on data-driven services, Rebecca helps the organisation modernise operations and improve outcomes for residents.
Keynote Speaker
Chief Executive, Westgate Housing Association
Keynote Speaker
Hannah Harrington
Chief Executive, Westgate Housing Association
Hannah Harrington is chief executive at Westgate Housing Association, working at the intersection of technology and social housing. With a strong focus on data-driven services, Hannah helps the organisation modernise operations and improve outcomes for residents.
Panel Speaker
Head of Tenant Engagement, Lakeside Homes
Panel Speaker
Amelia Hayes
Head of Tenant Engagement, Lakeside Homes
Amelia Hayes is head of tenant engagement at Lakeside Homes, working at the intersection of technology and social housing. With a strong focus on data-driven services, Amelia helps the organisation modernise operations and improve outcomes for residents.
Panel Speaker
Head of Data Governance, Crownfield Housing Group
Panel Speaker
Rachel Mitchell
Head of Data Governance, Crownfield Housing Group
Rachel Mitchell is head of data governance at Crownfield Housing Group, working at the intersection of technology and social housing. With a strong focus on data-driven services, Rachel helps the organisation modernise operations and improve outcomes for residents.
Panel Speaker
Director of Technology, Bridgewater Housing Trust
Panel Speaker
Michael Osborne
Director of Technology, Bridgewater Housing Trust
Michael Osborne is director of technology at Bridgewater Housing Trust, working at the intersection of technology and social housing. With a strong focus on data-driven services, Michael helps the organisation modernise operations and improve outcomes for residents.
Panel Speaker
Head of Business Intelligence, Metropolitan Housing Trust
Panel Speaker
David Quinn
Head of Business Intelligence, Metropolitan Housing Trust
David Quinn is head of business intelligence at Metropolitan Housing Trust, working at the intersection of technology and social housing. With a strong focus on data-driven services, David helps the organisation modernise operations and improve outcomes for residents.
Panel Speaker
Director of Innovation, Parkside Housing Trust
Panel Speaker
Laura Reeves
Director of Innovation, Parkside Housing Trust
Laura Reeves is director of innovation at Parkside Housing Trust, working at the intersection of technology and social housing. With a strong focus on data-driven services, Laura helps the organisation modernise operations and improve outcomes for residents.
Keynote Speaker
Chief Information Officer, Greenfields Housing Association
Keynote Speaker
Andrew Reynolds
Chief Information Officer, Greenfields Housing Association
Andrew Reynolds is chief information officer at Greenfields Housing Association, working at the intersection of technology and social housing. With a strong focus on data-driven services, Andrew helps the organisation modernise operations and improve outcomes for residents.
Panel Speaker
Head of Digital Transformation, Riverside Homes
Panel Speaker
Mark Sinclair
Head of Digital Transformation, Riverside Homes
Mark Sinclair is head of digital transformation at Riverside Homes, working at the intersection of technology and social housing. With a strong focus on data-driven services, Mark helps the organisation modernise operations and improve outcomes for residents.
Panel Speaker
Data Analytics Manager, Oakwood Housing Group
Panel Speaker
Paul Turner
Data Analytics Manager, Oakwood Housing Group
Paul Turner is data analytics manager at Oakwood Housing Group, working at the intersection of technology and social housing. With a strong focus on data-driven services, Paul helps the organisation modernise operations and improve outcomes for residents.
Workshop Lead
Director of Technology, Bridgewater Housing Trust
Workshop Lead
Richard Underwood
Director of Technology, Bridgewater Housing Trust
Richard Underwood is director of technology at Bridgewater Housing Trust, working at the intersection of technology and social housing. With a strong focus on data-driven services, Richard helps the organisation modernise operations and improve outcomes for residents.
Panel Speaker
Head of Asset Management, Kingsway Housing Association
Panel Speaker
Simon Vaughn
Head of Asset Management, Kingsway Housing Association
Simon Vaughn is head of asset management at Kingsway Housing Association, working at the intersection of technology and social housing. With a strong focus on data-driven services, Simon helps the organisation modernise operations and improve outcomes for residents.
Panel Speaker
Chief Operating Officer, Hillcrest Homes
Panel Speaker
Oliver Walsh
Chief Operating Officer, Hillcrest Homes
Oliver Walsh is chief operating officer at Hillcrest Homes, working at the intersection of technology and social housing. With a strong focus on data-driven services, Oliver helps the organisation modernise operations and improve outcomes for residents.
Keynote Speaker
Head of Customer Experience, Meadowbrook Housing Group
Keynote Speaker
Jack Young
Head of Customer Experience, Meadowbrook Housing Group
Jack Young is head of customer experience at Meadowbrook Housing Group, working at the intersection of technology and social housing. With a strong focus on data-driven services, Jack helps the organisation modernise operations and improve outcomes for residents.
Arrive, collect your badge and connect with fellow attendees before the opening session begins.
Networking
Tea Room
An opening look at how to win investment for data work when the return arrives quietly and several years later.
30 Mins
Keynote
A panel on the integration work behind a single reliable view of a property, and on who arbitrates when two systems disagree.
45 Mins
Panel
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Tea, coffee and networking.
30 Mins
Break
A practical session on naming data owners, agreeing definitions and making stewardship part of an operational job rather than a side project.
45 Mins
Workshop
What a calm regulatory return looks like, and the data routines that have to run all year for it to be possible.
60 Mins
Session
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Data maturity isn’t just important, it’s essential. Discover how Bron Afon is building a modular, interoperable architecture with a single source of truth, plugging systems in and out while retaining ownership of its data. The presentation will also cover the role of specialist resourcing and structured agile delivery, and how Bron Afon’s approach supports increasing regulatory demands, including the shift from processing data to auditing AI.
Session
Session
Session
Session
Session
Session
Session
Session
Session
Session
Panel Speaker
Amelia Hayes
Head of Tenant Engagement, Lakeside Homes
Amelia Hayes is head of tenant engagement at Lakeside Homes, working at the intersection of technology and social housing. With a strong focus on data-driven services, Amelia helps the organisation modernise operations and improve outcomes for residents.
Keynote Speaker
Michael Palmer
Director of Data and Insight, Northgate Housing Group
Michael Palmer is director of data and insight at Northgate Housing Group, working at the intersection of technology and social housing. With a strong focus on data-driven services, Michael helps the organisation modernise operations and improve outcomes for residents.
Panel Speaker
David Quinn
Head of Business Intelligence, Metropolitan Housing Trust
David Quinn is head of business intelligence at Metropolitan Housing Trust, working at the intersection of technology and social housing. With a strong focus on data-driven services, David helps the organisation modernise operations and improve outcomes for residents.
Keynote Speaker
Andrew Reynolds
Chief Information Officer, Greenfields Housing Association
Andrew Reynolds is chief information officer at Greenfields Housing Association, working at the intersection of technology and social housing. With a strong focus on data-driven services, Andrew helps the organisation modernise operations and improve outcomes for residents.
Panel Speaker
Mark Sinclair
Head of Digital Transformation, Riverside Homes
Mark Sinclair is head of digital transformation at Riverside Homes, working at the intersection of technology and social housing. With a strong focus on data-driven services, Mark helps the organisation modernise operations and improve outcomes for residents.
Workshop Lead
Sarah Chapman
Head of Repairs and Maintenance, Elmtree Housing Association
Sarah Chapman is head of repairs and maintenance at Elmtree Housing Association, working at the intersection of technology and social housing. With a strong focus on data-driven services, Sarah helps the organisation modernise operations and improve outcomes for residents.
Panel Speaker
Laura Reeves
Director of Innovation, Parkside Housing Trust
Laura Reeves is director of innovation at Parkside Housing Trust, working at the intersection of technology and social housing. With a strong focus on data-driven services, Laura helps the organisation modernise operations and improve outcomes for residents.
Panel Speaker
Charlotte Gardner
Director of Corporate Services, Highfield Housing Association
Charlotte Gardner is director of corporate services at Highfield Housing Association, working at the intersection of technology and social housing. With a strong focus on data-driven services, Charlotte helps the organisation modernise operations and improve outcomes for residents.
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