Housing Tech Live returns with a focused, one-day programme on how housing providers collect, govern and actually use their data — from stock condition and compliance through to repairs performance and resident insight.
Practical governance patterns, realistic reporting roadmaps and a clear view of where a small data team should spend its next twelve months.
Kingsway Housing Association owns and manages a large portfolio of affordable and supported housing for tens of thousands of residents. Its teams use insight and automation to raise service standards, prevent arrears and keep homes safe and well maintained. The organisation works closely with partners and residents, while investing in the long-term wellbeing of its neighbourhoods.
Riverside Homes is a resident-focused housing provider committed to building thriving, sustainable neighbourhoods. By modernising legacy systems and joining up its data, it delivers faster, more reliable services to tenants. The organisation works closely with partners and residents, putting tenants at the heart of every decision it makes.
Metropolitan Housing Trust is an established housing association delivering safe, affordable homes to communities across the country. It combines a strong customer ethos with digital innovation to streamline repairs, lettings and income management. The organisation works closely with partners and residents, so that every customer has a place they are proud to call home.
Brookhaven Housing Group is a forward-thinking social housing provider managing thousands of affordable homes across the region. With a focus on data-driven services, it invests in modern technology to improve repairs, allocations and tenancy support. The organisation works closely with partners and residents, helping residents and their communities to thrive.
Northgate Housing Group is a forward-thinking social housing provider managing thousands of affordable homes across the region. With a focus on data-driven services, it invests in modern technology to improve repairs, allocations and tenancy support. The organisation works closely with partners and residents, helping residents and their communities to thrive.
A Northern Ireland housing association providing general needs, supported and sheltered homes. Its digital roadmap focuses on risk-led cyber security and on cutting the cost of legacy systems.
The largest affordable housing provider in the north west of England, with homes concentrated across Merseyside and Cheshire. Proactive monitoring and threat detection sit at the centre of its IT strategy.
Pay360 delivers secure, omnichannel payment technology trusted across the public and housing sectors. From rent and service charges to one-off bills, its flexible platform gives tenants frictionless ways to pay online, by app and by phone, while giving providers reliable, real-time control of their income.
Mobysoft is the social housing sector’s leading predictive analytics partner, best known for RentSense. By turning everyday housing data into clear, prioritised actions, it helps landlords prevent arrears before they grow, protect tenancies and target support where it makes the greatest difference.
Crownfield Housing Group is a forward-thinking social housing provider managing thousands of affordable homes across the region. With a focus on data-driven services, it invests in modern technology to improve repairs, allocations and tenancy support. The organisation works closely with partners and residents, helping residents and their communities to thrive.
Hillcrest Homes is a resident-focused housing provider committed to building thriving, sustainable neighbourhoods. By modernising legacy systems and joining up its data, it delivers faster, more reliable services to tenants. The organisation works closely with partners and residents, putting tenants at the heart of every decision it makes.
AI & Innovation
Artificial intelligence has moved from the conference stage to the day-to-day operations of housing providers. Frontline teams should be involved from day one, because they understand the workflows…
AI & Innovation
Artificial intelligence has moved from the conference stage to the day-to-day operations of housing providers. Tenants notice the difference when services are faster, clearer and available on the…
AI & Innovation
Artificial intelligence has moved from the conference stage to the day-to-day operations of housing providers. Frontline teams should be involved from day one, because they understand the workflows…
AI & Innovation
Artificial intelligence has moved from the conference stage to the day-to-day operations of housing providers. Data protection and accessibility are not optional extras — they have to be…
Keynote Speaker
Director of Data and Insight, Northgate Housing Group
Keynote Speaker
Richard Vaughn
Director of Data and Insight, Northgate Housing Group
Richard Vaughn is director of data and insight at Northgate Housing Group, working at the intersection of technology and social housing. With a strong focus on data-driven services, Richard helps the organisation modernise operations and improve outcomes for residents.
Panel Speaker
Head of Digital Transformation, Riverside Homes
Panel Speaker
Jack Barker
Head of Digital Transformation, Riverside Homes
Jack Barker is head of digital transformation at Riverside Homes, working at the intersection of technology and social housing. With a strong focus on data-driven services, Jack helps the organisation modernise operations and improve outcomes for residents.
Panel Speaker
Director of Housing Services, Southbank Housing Trust
Panel Speaker
Hannah Bennett
Director of Housing Services, Southbank Housing Trust
Hannah Bennett is director of housing services at Southbank Housing Trust, working at the intersection of technology and social housing. With a strong focus on data-driven services, Hannah helps the organisation modernise operations and improve outcomes for residents.
Keynote Speaker
Data Analytics Manager, Oakwood Housing Group
Keynote Speaker
Ryan Chapman
Data Analytics Manager, Oakwood Housing Group
Ryan Chapman is data analytics manager at Oakwood Housing Group, working at the intersection of technology and social housing. With a strong focus on data-driven services, Ryan helps the organisation modernise operations and improve outcomes for residents.
Keynote Speaker
Head of Repairs and Maintenance, Elmtree Housing Association
Keynote Speaker
Sophie Coleman
Head of Repairs and Maintenance, Elmtree Housing Association
Sophie Coleman is head of repairs and maintenance at Elmtree Housing Association, working at the intersection of technology and social housing. With a strong focus on data-driven services, Sophie helps the organisation modernise operations and improve outcomes for residents.
Panel Speaker
Director of Technology, Bridgewater Housing Trust
Panel Speaker
Sarah Dawson
Director of Technology, Bridgewater Housing Trust
Sarah Dawson is director of technology at Bridgewater Housing Trust, working at the intersection of technology and social housing. With a strong focus on data-driven services, Sarah helps the organisation modernise operations and improve outcomes for residents.
Workshop Lead
IT Programme Manager, Fairview Homes
Workshop Lead
Claire Fletcher
IT Programme Manager, Fairview Homes
Claire Fletcher is it programme manager at Fairview Homes, working at the intersection of technology and social housing. With a strong focus on data-driven services, Claire helps the organisation modernise operations and improve outcomes for residents.
Panel Speaker
Head of Data Governance, Crownfield Housing Group
Panel Speaker
Rebecca Gardner
Head of Data Governance, Crownfield Housing Group
Rebecca Gardner is head of data governance at Crownfield Housing Group, working at the intersection of technology and social housing. With a strong focus on data-driven services, Rebecca helps the organisation modernise operations and improve outcomes for residents.
Panel Speaker
Head of Customer Experience, Meadowbrook Housing Group
Panel Speaker
Laura Harrington
Head of Customer Experience, Meadowbrook Housing Group
Laura Harrington is head of customer experience at Meadowbrook Housing Group, working at the intersection of technology and social housing. With a strong focus on data-driven services, Laura helps the organisation modernise operations and improve outcomes for residents.
Workshop Lead
Director of Innovation, Parkside Housing Trust
Workshop Lead
Charlotte Hayes
Director of Innovation, Parkside Housing Trust
Charlotte Hayes is director of innovation at Parkside Housing Trust, working at the intersection of technology and social housing. With a strong focus on data-driven services, Charlotte helps the organisation modernise operations and improve outcomes for residents.
Panel Speaker
Chief Executive, Westgate Housing Association
Panel Speaker
Amelia Jennings
Chief Executive, Westgate Housing Association
Amelia Jennings is chief executive at Westgate Housing Association, working at the intersection of technology and social housing. With a strong focus on data-driven services, Amelia helps the organisation modernise operations and improve outcomes for residents.
Panel Speaker
Head of Performance and Insight, Ashford Homes
Panel Speaker
Olivia Knight
Head of Performance and Insight, Ashford Homes
Olivia Knight is head of performance and insight at Ashford Homes, working at the intersection of technology and social housing. With a strong focus on data-driven services, Olivia helps the organisation modernise operations and improve outcomes for residents.
Keynote Speaker
Systems Architect, Brookhaven Housing Group
Keynote Speaker
Grace Lambert
Systems Architect, Brookhaven Housing Group
Grace Lambert is systems architect at Brookhaven Housing Group, working at the intersection of technology and social housing. With a strong focus on data-driven services, Grace helps the organisation modernise operations and improve outcomes for residents.
Panel Speaker
Head of Asset Management, Kingsway Housing Association
Panel Speaker
Emily Mitchell
Head of Asset Management, Kingsway Housing Association
Emily Mitchell is head of asset management at Kingsway Housing Association, working at the intersection of technology and social housing. With a strong focus on data-driven services, Emily helps the organisation modernise operations and improve outcomes for residents.
Panel Speaker
Head of Information Security, Clifton Housing Trust
Panel Speaker
Daniel Morrison
Head of Information Security, Clifton Housing Trust
Daniel Morrison is head of information security at Clifton Housing Trust, working at the intersection of technology and social housing. With a strong focus on data-driven services, Daniel helps the organisation modernise operations and improve outcomes for residents.
Panel Speaker
Director of Corporate Services, Highfield Housing Association
Panel Speaker
Tom Newman
Director of Corporate Services, Highfield Housing Association
Tom Newman is director of corporate services at Highfield Housing Association, working at the intersection of technology and social housing. With a strong focus on data-driven services, Tom helps the organisation modernise operations and improve outcomes for residents.
Workshop Lead
Head of Tenant Engagement, Lakeside Homes
Workshop Lead
James Osborne
Head of Tenant Engagement, Lakeside Homes
James Osborne is head of tenant engagement at Lakeside Homes, working at the intersection of technology and social housing. With a strong focus on data-driven services, James helps the organisation modernise operations and improve outcomes for residents.
Workshop Lead
Chief Operating Officer, Hillcrest Homes
Workshop Lead
Rachel Reeves
Chief Operating Officer, Hillcrest Homes
Rachel Reeves is chief operating officer at Hillcrest Homes, working at the intersection of technology and social housing. With a strong focus on data-driven services, Rachel helps the organisation modernise operations and improve outcomes for residents.
Workshop Lead
Head of Business Intelligence, Metropolitan Housing Trust
Workshop Lead
Simon Walsh
Head of Business Intelligence, Metropolitan Housing Trust
Simon Walsh is head of business intelligence at Metropolitan Housing Trust, working at the intersection of technology and social housing. With a strong focus on data-driven services, Simon helps the organisation modernise operations and improve outcomes for residents.
Panel Speaker
Chief Information Officer, Greenfields Housing Association
Panel Speaker
Oliver Young
Chief Information Officer, Greenfields Housing Association
Oliver Young is chief information officer at Greenfields Housing Association, working at the intersection of technology and social housing. With a strong focus on data-driven services, Oliver helps the organisation modernise operations and improve outcomes for residents.
Arrive, collect your badge and meet the other delegates before the opening keynote.
30 Mins
Networking
An opening look at how far the sector has come on data maturity, and the gap that still sits between reporting and decision-making.
30 Mins
Keynote
A panel on why so many housing dashboards are watched but never acted on, and what changes when the numbers reach the people doing the work.
45 Mins
Panel
, ,
Tea, coffee and networking.
20 Mins
Break
A working session on ownership, definitions and data quality routines that survive contact with a two-person insight team.
45 Mins
Workshop
One provider takes the room through the migration, the false starts and the reporting they retired along the way.
60 Mins
Session
,
Keynote Speaker
Richard Vaughn
Director of Data and Insight, Northgate Housing Group
Richard Vaughn is director of data and insight at Northgate Housing Group, working at the intersection of technology and social housing. With a strong focus on data-driven services, Richard helps the organisation modernise operations and improve outcomes for residents.
Workshop Lead
Simon Walsh
Head of Business Intelligence, Metropolitan Housing Trust
Simon Walsh is head of business intelligence at Metropolitan Housing Trust, working at the intersection of technology and social housing. With a strong focus on data-driven services, Simon helps the organisation modernise operations and improve outcomes for residents.
Panel Speaker
Oliver Young
Chief Information Officer, Greenfields Housing Association
Oliver Young is chief information officer at Greenfields Housing Association, working at the intersection of technology and social housing. With a strong focus on data-driven services, Oliver helps the organisation modernise operations and improve outcomes for residents.
Panel Speaker
Jack Barker
Head of Digital Transformation, Riverside Homes
Jack Barker is head of digital transformation at Riverside Homes, working at the intersection of technology and social housing. With a strong focus on data-driven services, Jack helps the organisation modernise operations and improve outcomes for residents.
Workshop Lead
Claire Fletcher
IT Programme Manager, Fairview Homes
Claire Fletcher is it programme manager at Fairview Homes, working at the intersection of technology and social housing. With a strong focus on data-driven services, Claire helps the organisation modernise operations and improve outcomes for residents.
Panel Speaker
Rebecca Gardner
Head of Data Governance, Crownfield Housing Group
Rebecca Gardner is head of data governance at Crownfield Housing Group, working at the intersection of technology and social housing. With a strong focus on data-driven services, Rebecca helps the organisation modernise operations and improve outcomes for residents.
Workshop Lead
Charlotte Hayes
Director of Innovation, Parkside Housing Trust
Charlotte Hayes is director of innovation at Parkside Housing Trust, working at the intersection of technology and social housing. With a strong focus on data-driven services, Charlotte helps the organisation modernise operations and improve outcomes for residents.
Risus cursus ac vestibulum aliquam at. Dui risus morbi cras fermentum sit. Nisl sed leo viverra eu. Elementum leo in et in enim potenti lectus tellus.
£299.99
£349.99
£49.99
Login 
